Terms of Service for Lunox Solutions Ltd

Effective Date: 16th February 2025

Welcome to LUNOX Solutions. By accessing and using our website and services, you agree to be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the services provided by LUNOX Solutions ("we," "our," or "us"), you agree to comply with and be bound by these Terms of Service. These terms apply to all users of the website, including without limitation, visitors, customers, and others who access or use the services.

2. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms of Service on our website. It is your responsibility to review these terms regularly to stay informed of any updates.

3. Services Provided

Lunox Solutions offers a variety of services, including but not limited to AI chatbot solutions, AI voice services, and AI automations. We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requested.

  • Use our services only for lawful purposes and in compliance with all applicable laws and regulations.

  • Not engage in any activity that may disrupt or interfere with the functionality of our website or services.

5. Account Registration

In some cases, you may be required to register an account to access certain features or services. You agree to provide accurate, current, and complete information during the registration process and to update this information if it changes. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

6. Payments and Billing

If our services involve any fees, you agree to provide accurate billing information and authorize us to charge you for the services. Payments are non-refundable unless otherwise specified. You are responsible for paying all charges associated with the services.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by Lunox Solutions or its licensors and is protected by copyright and intellectual property laws. You may not use, copy, modify, or distribute any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Lunox Solutions shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of data, profits, or goodwill resulting from your use of our website or services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount you paid for the services in question.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

10. Termination

We may suspend or terminate your access to our services at any time, without notice, for any reason, including but not limited to violations of these Terms of Service. Upon termination, all rights granted to you will immediately cease, and you must discontinue use of our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless LUNOX Solutions, its employees, contractors, and agents from any and all claims, damages, liabilities, costs, and expenses arising out of your use of our website or services, your violation of these Terms of Service, or your violation of any rights of another.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. Any disputes arising out of or related to these terms shall be resolved in the competent courts of United Kingdom.

13. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

14. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at contact@lunoxsolutions.com